In Windows XP, Click Start -> Run – Type regedit and click Ok. Now that you have backed up your registry, it’s time to restore the registry. In the Export Registry File dialog box, select the location where you want to save your backup copy and give a name for the file in Filename.In the Registry Editor, just locate and click the registry key or subkey that you want to backup.If you are prompted to provide an Administrator password, just type it and proceed. Type exe in the search box and press Enter. Then, you can restore the registry if any issue occurs. To be on the safer side, backup your registry before any modification. Make sure you follow all the steps carefully since you will be modifying the registry. In this method, you have to import the User Shell Folders registry key from a working Windows user profile. Just follow the on-screen instructions to create a new profile. Step 6: Once that profile has been deleted, now create a new account by clicking on Add button. Step 5: Select the existing profile and click on Remove to delete that profile. Step 3: Now click on Mail (Microsoft Outlook). Step 2: In the “View by” drop-down, select “Large Icons”. Step 1: To open a new profile, open Control Panel. Your old profile could have been corrupted due to any internal problem within Outlook. When you create a new email account in Outlook, it is saved as a profile. Restart Microsoft Exchange System Attendant Service.Let us look at the different ways we can tackle this error. Outlook must be online or connected to complete this action.” “The connection to Microsoft Exchange is unavailable. Your email service is provided by a Microsoft Exchange Server and all your emails are delivered to and saved in your mailbox on the business’s Exchange server.īefore fixing the error it is suggested to backup the OST file by converting to PST using an OST converting tool.Īt times, you may encounter the following error while accessing your Exchange account: You also have the option to delete messages that are older than a specified number of days.Ī Microsoft Exchange account is usually a work or school email account. You can verify MAPI is enabled by checking the protocol settings for the user:įor more information about protocol settings and Adsiedit, see ADSI Edit (adsiedit.msc).There is no doubt Outlook is a great application to send/receive emails, perform simple tasks, keep reminders, Skype integration allowing users to make video calls within Outlook, “Sweep” option to organize emails into specific folders. To resolve this issue, run the following from the Windows PowerShell cmdlet from Exchange Management Console: Set-CasMailbox -MapiEnabled $True You don't have MAPI enabled in your protocol settings. Either there are network problems or the Exchange server is down for maintenance. You are unable to open Public Folders or an Online Archive, and you receive the following error message:Ĭannot expand the folder. You are unable to connect to your Exchange mailbox with an existing Outlook profile and Disconnected displays in the Outlook Status Bar: Outlook must be online or connected to complete this action. The connection to Microsoft Exchange is unavailable. You try to create a new Outlook profile and you receive the following error message:
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